We may collect a variety of information from or about you or your devices from various sources, as described below.
As you use our Services, we may ask for information such as your name, email address, phone number, profile photo, the type of driver you are (e.g., commercial, rideshare, individual), where you like to drive (e.g., work, school, home), the type of vehicle you drive, and your preferences (e.g., your music, temperature, and language preferences). If you sign up for our Services using a social media account, such as a Facebook or Google account, we will also receive information from those social media services, such as your name, email address, and profile photo.
We request access to your camera and microphone and collect video and audio recordings that you make through our Services. You may also choose to save your video and audio recordings to your photo library.
If you make a purchase through our Services (for example, if you purchase a subscription to our premium services), your payment-related information, such as your credit and/or debit card and other financial information, is collected by our third party payment processor on our behalf.
If you contact us directly, we may receive additional information about you. For example, if you email our Driver Support Team, we will receive information such as your name, email address, the contents of your message, any attachments you may send to us, and any other information you choose to provide. If you subscribe to receive our updates, we will collect certain information from you such as your name, email address, company name, and phone number. You can unsubscribe from our promotional emails via the link provided in the emails / by communicating your choices to us at firstname.lastname@example.org. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
If you choose to refer a friend to our Services, we may ask for information such as your email address and your friend’s email address.
We and third party partners receive your device’s precise location information when you use our Services. We and third party partners may directly collect your precise location when our Services are running in the foreground or background. You can prevent your device from sharing precise location information at any time through your device’s operating system settings. However, location is core to our Services and without it, you may not be able to successfully use our Services.
We collect mobile sensor data from your device when you use our Services, and if you have provided permission in the background as well, such as speed, direction, movement, height, acceleration, deceleration, braking behavior, and cornering, to, for example, improve accuracy and analyze your driving behavior.
We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
We receive information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view and interact with, the searches you conduct, the purchases you make, and the dates and times of your visits.
We may receive additional information about you, such as a driving score that predicts the level of risk associated with your driving, from third party partners and combine it with other information we have about you.
● To provide, maintain, improve, and enhance our Services and those of our vendors and service providers;
● To personalize your experience on our Services such as by providing tailored content and recommendations;
● To understand and analyze how you use our Services and develop new products, services, features, and functionality;
● To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
● To send you text messages and push notifications;
● To facilitate transactions and payments;
● To find a prevent fraud, and respond to trust and safety issues that may arise;
● For other purposes for which we provide specific notice at the time the information is collected.
We may share any information we receive with vendors and service providers retained in connection with the provision of our Services. For example, we share location and usage information with our service provider, Mapbox, to provide you with features and services like augmented reality navigation.
We may share any information we receive with insurance partners and their affiliates to provide you with features and services like savings on roadside assistance and auto insurance.
We may share any information we receive in order to improve the telematics and computer vision algorithms of partners like insurance and autonomous vehicle software developers.
We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
We may also disclose your information with your permission.
We make reasonable efforts to protect your information by using safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.